Welcome to Vesta Lumina Dental's official website at https://vestamarketing.com.au/. By using this website, you agree to follow the terms and conditions outlined below. Please read them carefully before using our site or booking any services.

About These Terms

These Terms and Conditions are a legal agreement between Vesta Lumina Dental ("we", "our", or "the clinic") and you ("the user" or "the patient"). They explain how you can use our website, how we handle information, and what to expect when you interact with us online. We follow all relevant Australian laws, including the Australian Consumer Law (ACL) and the Privacy Act 1988. By accessing or using our website, you confirm that you understand and accept these terms.

Important Legal Information

General Medical Disclaimer

The information on our website is provided for general educational purposes only. It should not be used as a substitute for professional dental or medical advice, diagnosis, or treatment. Always seek guidance from a qualified dental professional about your individual situation. Using our website or sending us general questions does not create a dentist–patient relationship. Although we try to keep all content accurate and up to date, we cannot guarantee that all information is complete or error-free.

Privacy and Data Protection

We respect your privacy and protect your personal information. Any personal or health information you provide to us is handled according to our Privacy Policy, which follows the Australian Privacy Principles (APPs). By using our website or submitting your details, you agree to our privacy practices as explained in that policy.

Intellectual Property

All content on our website, including text, images, graphics, and logos is owned or licensed by Vesta Lumina Dental. You may view this content for personal, non-commercial use only. Please do not copy, modify, or share any website material for commercial purposes without our written permission.

Bookings and Cancellations

When booking an appointment online or filling out a form, please make sure all details (including medical history) are accurate and complete. This helps us provide you with the best possible care.

Cancellation Policy

If you need to cancel or reschedule your appointment, please let us know at least 48 business hours in advance. A cancellation fee (e.g., $100) may apply for missed appointments or late cancellations. This fee helps cover operational costs and lost appointment time. We may waive this fee in emergencies or unexpected circumstances. Patients who frequently cancel or miss appointments may be asked to pay a deposit for future bookings. All fees and policies follow the Australian Consumer Law, meaning you still have the right to a refund, repair, or replacement if something goes wrong with the services we provide.

External Links

Our website may include links to other websites for your convenience. Please note that we are not responsible for the content, privacy practices, or accuracy of information on those third-party sites. We do recommend reviewing their terms and policies before engaging with them.

Limitation of Liability

While we take great care to keep this website secure and accurate, we can't guarantee it will always be available, error-free, or suitable for your specific needs. To the fullest extent allowed by law: We exclude all non-essential warranties and conditions. Our total liability for any website-related claim will not exceed $100 or the amount you paid for related services in the past 12 months, whichever is lower. We are not responsible for any indirect or consequential loss (such as lost profits or data). However, nothing in these Terms limits your rights under Australian Consumer Law.

Changes to These Terms

We may update these Terms and Conditions from time to time. If we make any major changes, we will post a notice on our website. By continuing to use our website after changes are posted, you agree to the updated terms.

Termination of Access

We may suspend or terminate access to our website if you misuse it or breach these terms. We will only take such action for serious or intentional misuse, not minor issues.

Governing Law

These Terms and Conditions are governed by the laws of the Australian state where Vesta Lumina Dental operates. Any disputes will be handled in the courts of that state.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Vesta Lumina Dental Clinic